Is this West Springfield hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West Springfield hotel?

Check-in time for West Springfield hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West Springfield hotel have a swimming pool?

No, this West Springfield hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Springfield hotel?

Best-rates for the West Springfield hotel starts from $141 per night with includes Fireplace/Heating, Guest Services, Internet, Parking, Pet Friendly, Security/Safety, Sports/Activities, Air Conditioner, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West Springfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Springfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Springfield hotel?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Springfield hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Springfield hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Baldwin Inn & Suites, SureStay Collection by Best Western | Hotel in West Springfield

7.6 (95 Reviews) | Pet Friendly 8 Bathrooms 34 Guests

West Springfield Hotel | Baldwin Inn & Suites, SureStay Collection by Best Western

Hotel in West Springfield

Located within a 3-minute walk of Eastern States Expo Center and 300 yards of The Big E, Baldwin Inn & Suites, SureStay Collection by Best Western provides rooms in West Springfield. The property is around 20 miles from Wintonbury Hills Golf Course, 26 miles from Amherst College and 26 miles from Comcast Theatre. Mark Twain House is 28 miles away and Elizabeth Park is 29 miles from the hotel. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Featuring a private bathroom with a bath and a hairdryer, rooms at the hotel also have free WiFi, while selected rooms here will provide you with a balcony. All guest rooms feature a closet. A continental breakfast is available at Baldwin Inn & Suites, SureStay Collection by Best Western. The accommodation can conveniently provide information at the reception to help guests to get around the area. XL Center is 27 miles from Baldwin Inn & Suites, SureStay Collection by Best Western, while Wadsworth Atheneum is 27 miles away. Bradley International Airport is 11 miles from the property.

Baldwin Inn & Suites, SureStay Collection by Best Western is located in West Springfield.

This 46 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Child Friendly, Internet, and several others. This is a good star rated property and has over 95 reviews with the average score of 7.6 . Coming to West Springfield and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 46 Bedrooms Hotel if you want to learn more about this place in West Springfield. These details are authentic, as they are provided by our partner, booking.com.

This Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Baldwin Inn & Suites, SureStay Collection by Best Western”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Security/Safety

Sports/Activities

Fireplace/Heating

Guest Services

Child Friendly

Internet

Facility Overview

Parking

Parking on site

Free parking

Parking

Private Parking

Activities

Golf course (within 2 miles)

General

Wifi in all areas

Non-smoking rooms

Smoke-free property

Soundproof rooms

Heating

Pet friendly

Air conditioning

Guest Services

Vending machine (drinks)

Vending machine (snacks)

Express check-in/out

24-hour front desk

Internet

Wifi

Internet

Free Wifi

Security/Safety

CCTV outside property

Smoke alarms

Fire extinguishers

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Staff follow all safety protocols as directed by local authorities

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed upon request and charges may apply.

Guest must reach out to property if arrival will be past 6:00 p.mguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:

7.79

Location:

8.38

Staff:

8.47

Facilities:

7.79

Comfort:

8.38

Cleanliness:

7.92

Victor

Oct 20, 2025 07:00:00 AM

Review Score: 7

USA

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Room clean and simple. Staff was friendly. No issues with parking. Reasonable rates. Location close to highway. Overall pleasant stay.

Negative: Continental breakfast sparse, consisting of a few prepackaged cereal bars, yogurt and expired muffins. Didn't see fruit. Guess qualifies as breakfast and not big deal but really falls short even by continental breakfast standards. Location on gritty side and isolated. No issues but my first impression as driving to hotel.

See All Reviews

Room Arrangement

Room Info	Facilities
Larger Room with Two Queen Beds, Sofa Bed and Living Area - Non-Smoking Room Type: Family Room Size: 42 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron Services Wake-up service/Alarm clock, Wake-up service Kitchen Microwave, Refrigerator, Coffee machine Living Area Sofa, Desk, Sitting area Bedroom Alarm clock, Linens, Wardrobe or closet Room Amenities Socket near the bed, Sofa bed Physical distancing Single-room AC for guest accommodation
Large King Room with Full Kitchen, Living Area and Sofa Bed - Non-Smoking Room Type: Quad Room Size: 51 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron Services Wake-up service/Alarm clock, Wake-up service Kitchen Microwave, Kitchen, Dishwasher, Coffee machine, Stovetop, Refrigerator, Dining table Living Area Sofa, Desk, Sitting area Bedroom Alarm clock, Linens, Wardrobe or closet Room Amenities Socket near the bed, Sofa bed Physical distancing Single-room AC for guest accommodation
One-Bedroom King Suite with Full Kitchen, Living Area and Sofa Bed - Non-Smoking Room Type: Quad Room Size: 51 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron Services Wake-up service/Alarm clock, Wake-up service Kitchen Microwave, Kitchen, Dishwasher, Coffee machine, Stovetop, Refrigerator, Dining table Living Area Sofa, Desk, Sitting area Bedroom Alarm clock, Linens, Wardrobe or closet Room Amenities Socket near the bed, Sofa bed Physical distancing Single-room AC for guest accommodation
Large Queen Room with Two Queen Beds, Full Kitchen, Living Area and Sofa Bed - Non-Smoking Room Type: Family Room Size: 51 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron Services Wake-up service/Alarm clock, Wake-up service Kitchen Microwave, Kitchen, Dishwasher, Coffee machine, Stovetop, Refrigerator, Dining table Living Area Sofa, Desk, Sitting area Bedroom Alarm clock, Linens, Wardrobe or closet Room Amenities Socket near the bed, Sofa bed Physical distancing Single-room AC for guest accommodation
Larger Room with Two Queen Beds, Sofa Bed, Balcony and Living Area - Non-Smoking Room Type: Family Room Size: 42 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Microwave, Refrigerator, Coffee machine Living Area Sofa, Desk, Sitting area Bedroom Alarm clock, Linens, Wardrobe or closet Room Amenities Socket near the bed, Sofa bed Physical distancing Single-room AC for guest accommodation
Room with Two Queen Beds - Non-Smoking Room Type: Quad Room Size: 37 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron Services Wake-up service/Alarm clock, Wake-up service Kitchen Microwave, Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock, Linens, Wardrobe or closet Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
King Room - Non-Smoking Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron Services Wake-up service/Alarm clock, Wake-up service Kitchen Microwave, Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock, Linens, Wardrobe or closet Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
King Room with Bath Tub - Disability Access/Non-Smoking Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Towels, Shower, Toilet paper, Bathtub Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Trash cans, Heating, Interconnecting room(s) available, Iron Services Wake-up service/Alarm clock, Wake-up service Kitchen Microwave, Refrigerator, Coffee machine Living Area Desk Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Adapted bath Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation

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Baldwin Inn & Suites, SureStay Collection by Best Western | Hotel in West Springfield

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Hotel in West Springfield

Amenities

Facility Overview

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Photos of Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield