Is this DoubleTree by Hilton Rochester pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the DoubleTree by Hilton Rochester have a swimming pool?

Yes, this DoubleTree by Hilton Rochester has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Rochester?

Best-rates for the DoubleTree by Hilton Rochester starts from $121 per night with includes Balcony/Terrace, Restaurant, Bar, Toiletries, Breakfast, Child Friendly, Internet, Parking, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Guest Services, Bedding/Linens, Kitchen, Air Conditioner, Pool, TV, Accessibility, Business Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is DoubleTree by Hilton Rochester a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Rochester wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Rochester is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Rochester?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Rochester indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Rochester?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

DoubleTree by Hilton Rochester | Hotel in Rochester

| 7.8 (1006 Reviews) | 1 Bathroom

Rochester Hotel | DoubleTree by Hilton Rochester

Hotel in Rochester

Hotel with free parking, near Marketplace Mall
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a bar/lounge, conference space, and concierge services.
DoubleTree by Hilton Rochester offers 248 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Hair dryer

Private bathroom

Towels

Bedroom

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Premium bedding

Bed sheets

Connecting rooms available

Desk

Laptop-compatible safe

Iron/ironing board

Free local calls

Mobile key entry

Phone

Breakfast

Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: USD 15.50 for adults and USD 8.95 for children

Room service available

1 restaurant

1 bar

Coffee/tea maker

Refrigerator

Parking

Wheelchair-accessible parking and van parking available

RV/bus/truck parking on site

Free area shuttle up to 3 miles

Free self parking on site

Free shopping center shuttle

Accessibility

Wheelchair-accessible lounge

Wheelchair-accessible path to elevator

Wheelchair-accessible van parking

Braille signage

Stair-free path to entrance

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Phone accessibility kit

Well-lit path to entrance

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible fitness center

Assistive listening devices available

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Activities

Outlet shopping

Skiing

24-hour fitness center

Indoor pool

Entertainment

32-inch LCD TV

Cable channels

MP3 dock

Premium channels

General

Conference space (12480 square feet)

Meeting rooms - 7

Gift shop/newsstand

Front-desk safe

ATM/banking services

Elevator

Ballroom

Banquet hall

English

TV in lobby

Guest Services

Refrigerator

Rollaway/extra beds (surcharge)

Free area shuttle

Indoor pool

Free cribs/infant beds

Laundry facilities

Luggage storage

Porter/bellhop

Concierge services

Daily housekeeping

Dry cleaning service

Free grocery shopping service

Wedding services

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Terrace

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 15.50 for adults and usd 8.95 for children rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges minimum spring break check-in age is 21 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the sauna (surcharge) is open 9 am-8 pm daily. access is limited to 1 guest at a time. this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Karyn

Feb 2, 2026 01:33:06 AM

Review Score: 10

Summary: It was a great experience. Crystal at the front desk was absolutely incredible!!! I called the week before our visit and she assisted me. When we arrived she was working both Friday and Saturday and couldn’t be more of a help. Her excellent customer service should be rewarded!! I’m a customer service supervisor, for over 18 years at a national auto insurance company and if I could have 10 of her on my team I would love it!! Her dedication to customer satisfaction is what sets her apart. I can tell she really enjoys and cares about her work and I just want to thank her for going above and beyond! Her positive energy and attitude needs to be commended. Thank you again for a wonderful weekend, Crystal!!!

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Room Arrangement

Room Info	Facilities
Room, 1 King Bed with Sofa bed (with Shower) Room Size: m² 2 King Bed and Double Sofa Bed	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
One King Bed, Non-Smoking, Accessible Room Size: m² 1 King Bed	General Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1
Standard, One King and One Sofa Bed Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Air conditioning, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
One King Bed, Accessible, Roll In Shower Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Air conditioning, Roll-in shower, Bed count maximum 1
Room, 2 Queen Beds (Shower) Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower) Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 Bedroom Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Separate sitting area, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Queen Beds, Bathtub Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2